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What Are The Best Modern Live Virtual Receptionist

Published Jul 20, 24
6 min read


OHQ's records are adequate evidence of a cost that is payable unless they are revealed to be wrong. Client will certainly utilize its sensible efforts to notify OHQ of any type of billing disagreement within fourteen (14) days of receipt of an invoice, complying with the process outlined in Area 15. If Client conflicts a billing, the billing should proceed to be paid promptly however OHQ will attribute or refund Client if it is later on reasonably figured out by OHQ or according to the conflict resolution process laid out in Area 15 that the billing was inaccurate and the Customer is qualified to a credit scores or refund.

Such revisions may include, without restriction, modifications for the Registration Fees or Use Costs for OHQ Paid Services, modifications to the use allowances consisted of in the Rates Plans, and discontinuation of Rates Plans. (a) Each such revision will certainly work after practical advancement composed notification is offered to Client (for instance, by being uploaded to the OHQ Web Site), other than that any such revision that affects a Selected Paid Service will put on Client starting at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ gives notification of such modification to Customer based on Area 16.8.

If Consumer does not terminate its use any damaged Selected Paid Service before the effective day of such modification, Consumer will certainly be considered to have consented to such modification with regard to such Selected Paid Service. (b) If a Pricing Strategy chosen by Client is discontinued, OHQ will supply Client with reasonable advance notice of no less than thirty (30) days and Customer will be offered the option of picking a new Prices Plan from then-current pricing plans provided by OHQ.

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For avoidance of doubt, this paragraph does not use to adjustments to the Catalog, which are resolved in Area 7 (virtual legal receptionist).1. Customer represents that all information given by Client and its callers to OHQ (including, without limitation, all get in touch with info and information pertaining to Customer's Credit Card) is exact, updated and complete at the time it is offered to OHQ

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Customer must in any way times follow all legislations, laws, standards and codes applicable in link with its use OHQ Offerings and the Consumer's supply of its product or services to its customers. Client will certainly not utilize any kind of OHQ Offerings to involve in, or to motivate or assist others to take part in, any kind of prohibited or illegal tasks.

If a new Paid Solution Term starts earlier than 3 (3) days after such email is sent, Client will incur the suitable Registration Cost for the new Paid Service Term (the ""). The reliable date of such termination will certainly be either (i) the Requested Termination Day, or needs to Customer not specify a Requested Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Consumer terminates pursuant to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will certainly be preserved and the OHQ Offerings available to Customer until the last day of the Last Paid Solution Term (subject to reinstatement fees under provision 10.3(e)) and the extra balance of the Prepaid Use Credit report will certainly be retained by OHQ for future usage by Client if Consumer chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any type of OHQ Service, OHQ will not be responsible whatsoever for addressing calls, taking or delivering messages, or doing any other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might end Client's Account and Consumer's access to the Account.

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(e) Adhering to termination of any kind of OHQ Services, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to renew or otherwise recommence an ended OHQ Providers, OHQ might need that Consumer pay a reinstatement cost of $30 (to cover OHQ's practical costs in refining the reinstatement) Information accumulated by OHQ from Client and its callers might be utilized, divulged and shared by OHQ in conformity with OHQ's personal privacy plan as available on the OHQ Web Site ("") and as might be changed every now and then.

The Controller thus assigns the Processor relative to processing tasks undertaken throughout the arrangement of assistant services. OHQ and Customer acknowledge and agree that the Processor is subject to the following commitments: The Processor shall follow the appropriate Data Defense Laws and need to: (a) only act upon the composed guidelines of the Controller and ensure those acting under their authority do the very same; (b) make sure that individuals processing the information are subject to an obligation of confidence; (c) utilize its ideal endeavours to safeguard and secure all personal data from unsanctioned or unlawful handling, consisting of (however not restricted to) unintentional loss, devastation or damages; (d) make sure that all processing satisfies the requirements of the GDPR and relevant Data Defense Regulation; (e) make certain that where a Sub-Processor is used, they: only involve a Sub-Processor with the previous permission of the Controller; inform the Controller of any type of intended adjustments concerning Sub-Processors; they execute a composed contract containing the same data security obligations as set out in these Terms; comprehend that any kind of failure for the Sub-processor to adhere to the Data Protection Rule, the Cpu remains fully reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in providing subject gain access to and permitting information subjects to exercise their rights under the Data Defense Rules.

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The Controller shall execute ample and ideal onboarding and due diligence checks for all Processors, with a full assessment of the compulsory Data Defense Regulation needs. The Controller will confirm that the Processor has adequate and documented procedures for information violations, information retention and information transfers in position. The Controller shall acquire evidence from the Processor as to the: (a) confirmation and reliability of the employees utilized by the Processor; (b) any type of certificates, certifications and plans as referred to in the onboarding procedure; (c) technological and operational actions used in guarding the Personal Information; and (d) procedures in position for allowing information based on exercise their rights, including (yet not restricted to), subject accessibility requests, erasure & rectification treatments and limitation of processing procedures.