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What Are The Best Low-Tech Virtual Receptionists

Published Jul 18, 24
6 min read


OHQ's documents suffice proof of a fee that is payable unless they are shown to be inaccurate. Consumer will certainly utilize its affordable endeavours to inform OHQ of any type of invoice disagreement within fourteen (14) days of receipt of a billing, complying with the procedure laid out in Area 15. If Consumer disputes a billing, the invoice needs to remain to be paid on time nevertheless OHQ will certainly credit or reimburse Customer if it is later reasonably figured out by OHQ or pursuant to the conflict resolution procedure outlined in Area 15 that the invoice was wrong and the Customer is entitled to a credit scores or reimbursement.

Such alterations may consist of, without constraint, changes to the amounts of the Membership Fees or Use Charges for OHQ Paid Solutions, changes to the usage allowances included in the Prices Strategies, and discontinuation of Prices Plans. (a) Each such revision will certainly take result after reasonable advance composed notice is supplied to Client (for instance, by being uploaded to the OHQ Internet Site), other than that any such alteration that affects a Selected Paid Solution will relate to Client beginning at the start of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ supplies notice of such alteration to Client based on Area 16.8.

If Consumer does not end its use any afflicted Selected Paid Service prior to the reliable date of such modification, Consumer will certainly be deemed to have actually concurred to such alteration relative to such Selected Paid Service. (b) If a Prices Strategy picked by Customer is stopped, OHQ will certainly supply Client with affordable advance notice of no less than thirty (30) days and Consumer will be provided the choice of selecting a brand-new Prices Plan from then-current rates strategies offered by OHQ.

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For avoidance of doubt, this paragraph does not put on modifications to the Price Checklist, which are dealt with in Section 7 (outsourced receptionist services).1. Customer stands for that all details provided by Consumer and its customers to OHQ (consisting of, without restriction, all get in touch with information and information pertaining to Customer's Credit report Card) is precise, up-to-date and complete at the time it is provided to OHQ

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Consumer should in all times adhere to all regulations, regulations, standards and codes applicable in connection with its use of OHQ Offerings and the Consumer's supply of its product or services to its customers. Client will not make use of any OHQ Offerings to take part in, or to urge or aid others to involve in, any type of unlawful or deceitful activities.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such email is sent, Consumer will sustain the applicable Subscription Cost for the new Paid Solution Term (the ""). The effective date of such termination will be either (i) the Asked For Discontinuation Date, or ought to Customer not specify a Requested Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Subscription Costs that have been pre-paid will certainly be retained and the OHQ Offerings readily available to Consumer till the last day of the Last Paid Service Term (subject to reinstatement costs under stipulation 10.3(e)) and the unused balance of the Prepaid Use Credit scores will certainly be maintained by OHQ for future usage by Consumer if Client chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Solution, OHQ will certainly not be accountable at all for addressing telephone calls, taking or delivering messages, or doing any kind of various other activities in connection with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may end Consumer's Account and Consumer's accessibility to the Account.

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(e) Complying with termination of any type of OHQ Providers, OHQ will have no commitment to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ may need that Client pay a reinstatement charge of $30 (to cover OHQ's affordable prices in processing the reinstatement) Information collected by OHQ from Client and its callers might be utilized, revealed and shared by OHQ based on OHQ's personal privacy policy as offered on the OHQ Internet Site ("") and as might be modified every now and then.

The Controller hereby designates the Processor with regard to handling activities carried out during the arrangement of assistant services. OHQ and Client recognize and concur that the Cpu goes through the adhering to obligations: The Processor shall follow the relevant Data Defense Regulations and have to: (a) just act on the created instructions of the Controller and make sure those acting under their authority do the exact same; (b) make certain that individuals processing the data undergo a task of confidence; (c) use its best endeavours to safeguard and shield all personal data from unauthorised or illegal handling, including (yet not limited to) unexpected loss, damage or damage; (d) ensure that all processing satisfies the requirements of the GDPR and related Information Security Legislation; (e) guarantee that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any kind of designated changes concerning Sub-Processors; they apply a written agreement consisting of the exact same information security responsibilities as set out in these Terms; understand that any failure on the part of the Sub-processor to follow the Information Protection Rule, the Cpu continues to be totally reliant the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in supplying subject access and enabling data subjects to exercise their civil liberties under the Data Security Laws.

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The Controller shall lug out sufficient and appropriate onboarding and due diligence checks for all Processors, with a complete assessment of the necessary Data Protection Regulation requirements. The Controller will confirm that the Processor has appropriate and recorded procedures for information breaches, information retention and information transfers in position. The Controller shall acquire proof from the Cpu as to the: (a) verification and integrity of the employees used by the Processor; (b) any certificates, accreditations and plans as referred to in the onboarding process; (c) technological and functional procedures utilized in safeguarding the Personal Information; and (d) treatments in position for allowing information based on exercise their legal rights, consisting of (but not limited to), subject access requests, erasure & correction treatments and restriction of processing steps.